Terms of Service

The Service is for business use by users aged 18 or older. You are responsible for keeping account credentials confidential and for all activity under your account. Notify us immediately of any unauthorized access at [email protected].

• The Service is pay-as-you-go. There are no subscriptions, trials, or auto-renewals.
• Base price is €0.10 per credit. Minimum purchase is 50 credits.
• Other currencies are converted from EUR at ECB reference rates at the time of checkout and shown as indicative amounts on the invoice.
• Credits are added to your account after payment is received and do not expire.
• Actions in the Service consume credits as documented in-product. Credit consumption is final once an action is executed.
• Prices exclude applicable taxes and duties, which will be added where required.

Orders are placed via checkout. For bank transfers, credits are added once funds are received (typically 1–2 business days). Card, PayPal and Stripe methods are added as they become available. All fees are non-refundable except as stated in our Refund Policy.

Subject to these Terms and payment of credits, Swile grants you a non-exclusive, non-transferable, revocable right to access and use the Service for your internal business purposes.

You retain all rights in the data you upload ("Customer Data"). You grant Swile a license to process Customer Data solely to provide and secure the Service. You are responsible for ensuring you have the right to upload and use Customer Data.

AI outputs (such as generated emails and enrichment) are provided "as is". You are responsible for reviewing outputs before sending them to third parties and for compliance with anti-spam and data-protection laws.

Use of the Service is subject to our Acceptable Use Policy. Violations may result in suspension or termination without refund.

Swile and its licensors own all rights in the Service, including software, models, databases (excluding your Customer Data), and branding. You may not copy, reverse engineer, or resell the Service.

The Service is provided on an "as is" and "as available" basis. Swile does not warrant that data will be error-free, complete, or uninterrupted. Match rates and accuracy figures are indicative and depend on your inputs.

To the maximum extent permitted by law, Swile's aggregate liability arising out of or related to the Service will not exceed the fees paid by you in the six months preceding the claim. Swile is not liable for indirect, incidental, special, consequential, or exemplary damages.

You may stop using the Service at any time. We may suspend or terminate access for breach of these Terms, non-payment, or abuse. Unused credits tied to a terminated account are governed by the Refund Policy.

These Terms are governed by the laws of France. Any dispute will be submitted to the exclusive jurisdiction of the competent courts of Montpellier, France, without prejudice to mandatory consumer protections.

Swile SAS, 561 rue Georges Melies, 34000 Montpellier, France — [email protected] — +33 4 67 66 43 95.